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Last Updated January 1, 2023

This Shipping & Delivery Policy is part of our Terms of Service and should be therefore read alongside our main Terms: https://chateletusa.com/pages/terms-of-service.

Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.

Free Shipping: We offer free Standard shipping (3-5 Business Days) on orders over $50.

Expedited Shipping: is available for faster transit times.

All times & dates given for delivery of the products are given in good faith but are estimates only.

For EU & UK consumers: This does not affect your statutory rights. Unless specifically noted, estimated delivery times reflect the earliest available delivery, and deliveries will be made within 30 days after the day we accept your order. For more information please refer to our Terms.

We offer worldwide shipping. Free Standard shipping is not valid on international orders.

Please note, we may be subject to various rules and restrictions in relation to some international deliveries and you may be subject to additional taxes and duties over which we have no control. If such cases apply you are responsible for any such additional costs or taxes.

If delivery is delayed for any reason, please let us know as soon as possible and we will either advise you of a revised estimated delivery date or replace your item. Unfortunately, packages get lost in the mail at times or other unforeseen events occur, and we will do our best to make it right.

If you have any further questions or comments, you may contact us by:

Email: jacob@chateletmanufacturing.com